Coincheck Suspends Crypto Withdrawals Due to External On-Chain Analytics Service Outage and Cancels Some Pending Requests

According to 深潮 TechFlow, on November 05, Coincheck issued an announcement stating that due to an outage of the external on-chain analytics service it uses, processing of cryptocurrency deposit and withdrawal requests on the platform has been delayed since 0:04 Japan time on November 05. In response to the outage, Coincheck has temporarily suspended new cryptocurrency withdrawal requests and canceled some withdrawal requests that had not been processed. Some requests remain on hold and will be re-reviewed after the system is restored.

Coincheck said the incident was caused by an external service outage. There was no unauthorized access to the platform and no security incident affecting user assets; users' custodial assets remain safely stored. Assets corresponding to canceled withdrawal requests have been returned to users' Coincheck account balances, while deposit processing delays continue. The platform will process requests gradually once the relevant systems are restored and will announce the service recovery time separately.

Source: 深潮 TechFlow