ServiceNow cuts jobs again, affecting employees in the US, UK and India

TechFlow news, Nov 06, according to Calcalist, US enterprise software company ServiceNow is conducting a new round of layoffs, affecting employees in the UK, US and India. The company said the move is part of a business restructuring, while it is also hiring for AI-related roles, with the goal of keeping total headcount at the end of 2026 flat with the beginning of the year.

ServiceNow did not disclose the specific number of employees affected. Its latest financial filings show that employee severance and related costs in Q3 were $87 million, and cumulative costs for the first nine months of 2026 were $167 million. The company said the workforce adjustment plan is tied to AI-driven efficiency gains and hiring in strategic areas, and is expected to be largely completed in 2026.

Since at least July, ServiceNow has carried out multiple rounds of layoffs, with hundreds of employees affected at the time, including employees in Israel. ServiceNow shares have fallen more than 30% year to date.

Source: TechFlow