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Bithumb Updates Hack Incident: Data of 6444 Customers Stolen, Including 844 Personal Information Leaks

2026-10-29 17:03

According to Shenchao TechFlow, on October 29, Bithumb said that on October 27 its internal mobile collaboration system DaouOffice was subjected to unauthorized external access, and some personal information of customers and employees was stolen. The incident involved 6444 customers, of whom data for 5600 was encrypted and unreadable, while 844 customers were confirmed to have personal information leaks; in addition, information of 715 employees and partners was affected.

The leaked information may include names, mobile phone numbers, email addresses, resident registration numbers, driver's license numbers, bank account numbers, and copies of identification documents. Bithumb emphasized that the compromised system is separate from the trading platform and customer databases, and that no direct intrusion into exchange service systems has been detected, nor have any customer virtual assets been accessed as a result. The company has reported the incident to the Korea Internet & Security Agency (KISA) and the Personal Information Protection Commission (PIPC), and said it will provide appropriate support and compensation to customers confirmed to have suffered losses as a result.

Source: Shenchao TechFlow